Call recording is an optional add-on priced per storage (GB).
Enable the Feature
Add call recording to your subscription from the subscription or features page. Allocate storage based on your expected recording volume.
Device Requirements
Recording depends on the Android device's built-in call recorder. Test on a sample device before rolling out to the full team.
Access Recordings
Recordings sync to the cloud dashboard. Managers can play, download, and review recordings linked to call logs.
Compliance
Inform employees and customers about call recording as required by local laws. Obtain necessary consent before enabling.
Related Video Tutorials
Masters Data Management & Contacts Directory
Understand how to manage your core business records. This video walks through Call History logs (including listening to and downloading call recordings), managing the Contacts Directory, tagging contacts/calls, and excluding numbers.